Charming Metal Flower Art Railing Planter ( set of 5 )

EASY RETURN & EXCHANGE.

FREQUENTLY ASKED QUESTIONS

1)QUESTION:IS MY PRODUCT SAFE DURING TRANSIT ,WHAT IF IT BREAKS ?

ANS:>DON'T WORRY WE HAVE EXPERIENCE PACKING TEAM . WE USE THICK EPF STYROFORM AND BUBBLE POLY ROLL INSIDE SOLID BOX .OUR SPECIAL PROTECTIVE PACKING PREVENT ITEM FROM BREAKAGE DURING TRANSIT.

NO NEED TO WORRY FOR BREAKAGE

ANY CASE YOU FOUND BROKEN PRODUCT CONTACT US IMMEDIATELY  WITHIN 24 HRS OF RECEIVING PRODUCTS 

OUR TEAM WILL ARRANGE RETURN PICKUP  AND REPLACE PRODUCT WITH NO EXTRA COST. 

2)QUESTION: WHAT IF I AM NOT SATISFIED WITH THE PRODUCT QUALITY?

 ANS:> WE TAKE STRICT MEASURES TO ENSURE THAT ALL ITEMS ARE DELIVERED IN THE PERFECT CONDITION. HOWEVER, THERE IS A POSSIBILITY THAT THE QUALITY OF THE PRODUCT IS NOT UP TO THE EXPECTATION. IN THAT CASE, FEEL FREE TO EMAIL AT contact@gharsajja.com OUR TEAM WILL TRY TO HELP YOU IN BEST POSSIBLE METHOD. YOUR PRODUCT WILL BE REPLACED

3)QUESTION: WHAT IF I WANT TO RETURN THE PRODUCT WHICH I HAVE RECEIVED  NOT SAME AS DESCRIBED OR ORDER X ITEM AND  RECEIVED Y ITEM ? 

 ANS:>WE SELL QUALITY GOODS WITH AN HONEST PROVENANCE.
STILL IF THE PRODUCT  RECEIVED IS DIFFERENT  IN THAT CASE CONTACT US IMMEDIATELY   WITHIN 24 HRS OF RECEIVING PRODUCTS WITH FOLLOWING DETAILS AS MENTION :
THREE PICTURE AND ONE VIDEO OF PRODUCT RECEIVED WITH  YOUR REGISTER EMAIL ID AND ORDER ID
AND SEND IT support@gharsajja.com COM OR WHATSAPP NO. 9582252898
OUR TEAM WILL ARRANGE RETURN PICKUP  AND REPLACE PRODUCT WITH NO EXTRA COST. 

4)QUESTION: WHAT IS THE CANCELLATION AND REFUND POLICIES?

ANS:> REQUEST FOR CANCELLATION OF CONFIRMED EXPRESS ORDER SHOULD BE MADE WITHIN 12 HOURS OF PLACING THE ORDERS. ALL THE ORDERS DISPATCHED ARE IN ACCORDANCE WITH THE CUSTOMER REQUIREMENTS. HENCE IT BECOMES CHALLENGING FOR US TO CANCEL THEM. IN CASE SOME OF THE PRODUCTS ORDERED ARE NOT IN STOCK, WE MAKE A FULL REFUND FOR THOSE PRODUCTS, AND THE SAME IS CREDITED TO YOUR ACCOUNT WITHIN 7-10 BUSINESS DAYS.
 CLICK FOR FULL RETURN & CANCELLATION POLICY
 
5)QUESTION: WHAT IF I WANT TO RETURN THE PRODUCT WHICH I HAVE RECEIVED SAME AS DESCRIBED ?

ANS:> USUALLY IF ARE PRODUCT IS SAME AS DESCRIBED DELIVERED TO YOU IN THAT CASE THERE IS NO REFUND POLICY. WE CAN ARRANGE REPLACEMENT OR ISSUE CREDIT POINTS EQUAL TO BILL AMOUNT FOR FUTURE SHOPPING WITH US. STILL HAVE ANY CONCERN CONTACT US AT OUR EMAIL ID: contact@gharsajja.com  OR WHATS APP No.9582252898
OUR SUPPORT TEAM WILL GET IN TOUCH WITH YOU TO RESOLVE ISSUE.
STILL YOU WANT TO RETURN AND GET REFUND  , FOLLOW THESE STEPS:
STEPS:
1) SEND PRODUCT PICTURE ON WHAT APP NO. OR EMAIL
2) REASON TO RETURN
3) PRINT  RETURN FORM SENT BY OUR TEAM TO YOU
4) PACK SAFELY WITH ORIGINAL TAG , PROTECTIVE PACKING AND WITH ALL ACCESSORIES.
5) WAIT FOR OUR COURIER PARTNER FOR RETURN PICKUP.( BOTH SIDE SHIPPING COST + ONE SIDE PACKAGING COST BEAR BY YOU)
ONCE WE RECEIVED BACK PRODUCT WITH ORIGINAL PACKAGING , ACCESSORIES( IF ANY ) .
OUR TEAM WILL CHECK QUALITY OF PRODUCT AND IF FOUND  IN ORIGINAL CONDITION  YOU WILL GET PAID AMOUNT AFTER DEDUCTING:
1)PACKAGING COST
2)TWO WAYS SHIPPING COST,
3)DEDUCTION OF 30% AMOUNT AS PENALTY FROM NET AMOUNT PAID BY YOU.
ONCE OUR TEAM WILL APPROVE REFUND, IT WILL TAKE APPROXIMATELY 7-12 WORKING DAYS TO GET THE REFUND IN YOUR BANK ACCOUNT   IN THE ORIGINAL MODE OF PAYMENT USED BY YOU.IF YOU PAID THROUGH COD THEN YOU WILL REFUNDED IN YOUR GIVEN BANK ACCOUNT DETAILS.

 SAFE & SECURED PACKING FOR SHIPPING-BUY WITH CONFIDENCE

OUR EXPERIENCE PACKING TEAM USE THICK EPF STYROFORM AND  BUBBLE INSIDE SOLID BOX .OUR SPECIAL PACKING PREVENT ITEM FROM BRAKAGE DURING TRANSIT.

NO NEED TO WORRY FOR BREAKAGE

STILL YOU FOUND BROKEN WE WILL REPLACE THE PRODUCT.

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